The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Carry out pre-operational checks on vehicles
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The pre-operational checks for the vehicle and its associated ancillary equipment are carried out in accordance with manufacturers requirements, government regulations and workplace policies and procedures Completed |
Evidence:
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All faults and defects identified during checks are repaired or reported in accordance with workplace procedures Completed |
Evidence:
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Communicate effectively with passengers
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Appropriate communication methods are selected and used to meet the requirements of passengers with disabilities Completed |
Evidence:
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Appropriate and effective verbal and non-verbal communication skills are used including appropriate body language and language style Completed |
Evidence:
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Effective listening skills are demonstrated Completed |
Evidence:
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Questions are used to gain appropriate information Completed |
Evidence:
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Assist passengers into and out of the vehicle in a manner suited to their disability
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Passenger characteristics are identified and taken into account when determining appropriate assistance into and out of the vehicle Completed |
Evidence:
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Compatibility of passenger's mobility device and vehicle's loading, anchoring and carrying equipment is assessed in accordance with regulations Completed |
Evidence:
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Passengers are assisted into and out of the vehicle, demonstrating compliance with loading regulations and workplace safety requirements Completed |
Evidence:
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Passengers and their mobility device/wheelchair are secured safely in accordance with vehicle and equipment specifications and regulations Completed |
Evidence:
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Vehicle equipment is operated and stowed in accordance with company procedures and manufacturers instructions Completed |
Evidence:
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Ancillary equipment is stowed safely in vehicle following relevant regulations Completed |
Evidence:
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Passengers are picked up and set down in a safe and efficient manner, taking into account suitable locations and safe use of equipment Completed |
Evidence:
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Relevant OH&S and passenger welfare is considered Completed |
Evidence:
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Drive a vehicle used by passengers with disabilities
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Ongoing support is provided to passengers to maximise their travelling comfort Completed |
Evidence:
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The vehicle is driven safely in accordance with the regulations for the class of vehicle involved Completed |
Evidence:
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The vehicle is driven in accordance with road and traffic conditions with due consideration to any required precautions related to the disability of the passengers and relevant government regulations Completed |
Evidence:
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Signs or indicators are fixed to the vehicle if required Completed |
Evidence:
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Documentation/transactions relevant to the provision of the taxi subsidy scheme is completed Completed |
Evidence:
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Plan and organise daily work activities
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Workload is assessed and prioritised Completed |
Evidence:
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Daily routine is planned to take into account work schedules and network/communication bookings Completed |
Evidence:
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Clarification of requirements of tasks is sought when appropriate Completed |
Evidence:
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Achievable time and other performance measures are agreed Completed |
Evidence:
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Tasks are completed with variations to plan identified and reported Completed |
Evidence:
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Apply ethical behaviour
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Ethical behaviour is applied that avoids any form of sexual harassment, or physical or mental abuse, or intimidation towards passengers with disabilities Completed |
Evidence:
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